Where do your dental referrals actually go?
When you refer a patient out for a scan, implant or oral-surgery opinion, do you ever find out what happened? A look at referral 'leakage' in UK dental practices — and how to close it.
4 min read · Read →Insights on dental referrals
Practical, no-nonsense thinking on dental referrals — written by a practising UK dentist.
The hidden cost of managing dental referrals by email
Email feels free for sending and receiving dental referrals. It isn't. Here's the real cost — in lost referrals, staff time, GDPR exposure and missing audit trail — and what 'good' looks like.
5 min read · Read →Does your practice software actually handle referrals?
Most dental practice management systems treat referrals as a notes field, not a workflow — and the practice you refer to isn't on your system anyway. A practical checklist, and why you don't need to switch software.
5 min read · Read →How to track a dental referral from start to finish
Most practices 'send and hope'. Properly tracking a dental referral means knowing four things at every stage — sent, received, booked, completed. Here's how to actually close the loop.
4 min read · Read →Sending CBCT scans to another practice safely (without breaching GDPR)
Emailing a CBCT or intraoral scan to a specialist is routine — and a routine GDPR risk. Dental imaging is special-category health data. Here's how to share it safely.
4 min read · Read →What referral admin is really costing your dental practice
Referral admin feels like background noise — a few calls, some chasing, the odd lost referral. Add it up and it's one of the most expensive invisible costs in a dental practice. The rough maths.
5 min read · Read →